Shipping policy
๐ Shipping Policy โ TurboShip
โจ Our Commitment
At TurboShip, we are committed to delivering your orders quickly, safely, and reliably โ straight to your doorstep across India.
๐ฆ Order Processing Time
- Orders are usually processed within 1โ2 business days
- Orders placed on weekends or public holidays will be processed on the next working day
- COD orders will be confirmed via a call before dispatch
๐ Shipping & Delivery Time
We partner with trusted courier services such as:
- Blue Dart
- Delhivery
- Ekart
- Shiprocket
- And other reliable logistics partners
Once dispatched, orders are typically delivered within:
๐ 3โ7 business days
โ ๏ธ Delivery Delays
While we aim for timely delivery, delays may occur due to:
- Remote or hard-to-reach locations
- Courier partner issues
- Weather conditions or natural disruptions
- High order volumes during sales or festival seasons
๐ Such delays are beyond our direct control, but our support team will always assist you in tracking your order.
๐ Shipping Coverage
We currently deliver across India only ๐ฎ๐ณ
๐ฐ Shipping Charges
- Free shipping on all orders across India ๐
- No minimum order value required
- No hidden charges at checkout
๐ฆ Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/WhatsApp
- You can use this to track your order status in real-time
- Tracking details are usually updated within 24 hours of dispatch
๐ซ Incorrect Address / Failed Delivery
- Please ensure your delivery address, pincode, and contact number are accurate at the time of placing the order
- If delivery fails due to incorrect details or unavailability, the courier will attempt re-delivery
- Re-shipping charges may apply if the package is returned due to incorrect address or repeated failed delivery attempts
๐ฆ Damaged or Lost Packages
- If your package arrives damaged, please take a photo immediately and contact us within 24 hours of delivery
- In case of a lost package, please reach out to us and we will coordinate with the courier partner to resolve it
๐ซ COD โ Cash on Delivery
- COD is available across India at no extra charge
- Our team will call to confirm your COD order before dispatch
- Please ensure someone is available to receive the order and make payment at the time of delivery
๐ Need Help?
For any shipping-related queries, feel free to contact us:
TurboShip Support Team ๐ง turboshipds@gmail.com